Home > SharePoint > User profile metadata properties not recognizing the term store.

User profile metadata properties not recognizing the term store.

I opened up a user profile and was a tad puzzled to see the following error:

There was a problem retrieving data for this field. Updating values in this field is disabled temporarily. You can still update values in other fields.”



Wictor had the same issue, which Spencer provided the solution – start the Managed metadata service.

However, I already had a MM service app, two of them in fact; and the service is running so that’s not the problem.


Checking the properties of the proxy on the MMS application I want to use for profile properties, I notice a warning:

Warning: Another service application on this farm is already configured as the default. This feature will be disabled if multiple defaults are associated with a single web application.


So even though SharePoint is clever enough to know there are other MMS applications set as the default, it’s not clever enough to clear the check boxes of those applications.  Manually clearing the other ‘default’ applications fixes the problem.


So, it would appear that as much as you want to keep your terms separate, you do need a default drop for terms used on user profiles and possibly other places.


Update: If you only have one MMS, and the MMS service is running, and you are still getting this error; check the default proxy group.  I had all of the above, and notice my MMS was not part of the default proxy group.  Not sure how this came to be, but I had to create a new MMS which did get added to the default proxy group.  Then I had to do all the tweaks described above before I could get it working.


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